Support

Our support team is available to take your call right now...

TIS understands that it must focus on continuously improving our ability to identify, acquire and retain customers.

TIS' Internet-based Customer Support Center (CSC) uses a system called eService, allowing us to offer you the most up-to-date support technology.

With an online solutions database, TIS Technical Support is prepared to address priority issues in a timely manner, along with packages of support that fit your needs and budget.
All communication between you and TIS support is via your Internet browser.

• You create a service call
• You can track the status of each call and problem
• You close a service call once you are satisfied

Our eService provides 24-hours-a-day access to the support database, enabling you to enter your support calls and comments at any time, as well as to look up the status of any open issues. We feel confident that the new CSC is yet another step in improving our customer satisfaction.

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