Insurance

The insurance industry is continually expanding its product service offerings while at the same time tailoring them to individual customer needs. This increases the pressure on insurers to meet their customers' demands for fast inexpensive service or they'll find a new provider.

To deliver that level of service, insurance companies must be faster and more flexible -- all while cutting costs to the minimum.

Insurers need better technology and business tools to acquire new customers, retain existing customers, improve customer service, reduce operating expenses, and manage information throughout an organization.

The eFLOW Unified Content Platform is a family of data capture and forms processing solutions that empowers insurance companies, its customers and business partners to collaborate successfully - anywhere, anytime. The eFLOW Unified Content Platform will enable insurance companies institutions to collect, verify and use critical content and data that is entering the organization in order to drive the enterprise.

With automatic data capture information listed on structured forms and documents such as claims, new policy applications, appraisal reports and others can be captured faster and more accurately and delivered to the enterprise applications that provide service and patient information.

And eFLOW can seamless link customer-oriented Internet access with back-office systems to meet the increasing demands for e-business capabilities.

eFLOW easily performs forms processing and handles common semi-structured business transaction documents, such as invoices, purchase orders, credit notes and others, that form part of the normal class of business transactions among trading partners.

And eFLOW provides a crucial mobile link for agents and appraisers in the field providing them with wireless mobile access to critical information in corporate databases, as well as the capability to transmit information and new business collected in the field.

With eFLOW, insurers can meet customer demands more efficiently, provide better service levels and meet their own requirements for growth and profitability.

Types of Applications

• Life insurance
• Health insurance
• Doctor's medical report
• Car policies
• Accident insurance
• House/apartment insurance
• Dental insurance claims
• Theft insurance
• Fire insurance
• General disaster insurance
• Flood insurance
• Customer records forms

Mr. Takemichi Watanabe, General Manager of EDMS Division
Toyo Ink, Japan

"Sumitomo marine and damage insurance company chose TiS' solution because of the software's capability which will enable us to transfer data efficiently from remote sites via the network almost instantaneously to our main processing centers. The data will then be immediately available throughout the network, saving us both time, transportation and data storage costs."

Mr.Willem Van der Spuy, 
IT Manager, South Africa

"The way that TiS allows you to integrate and customize into the product… The way that TiS presents its data completion is superior to any other product."

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