Postal Services

The postal services have seen their traditional lines of business and services eroded over the past several years. New competitors in the parcel delivery, local mail, bill payments and collection and other services have attracted their customers.

To compete, postal services have refocused their technology strategies to improve the way they do business and provide services. Information is the key and the collection and entry of information from the myriad of sources calls for an integrated enterprise-wide solution.

The eFLOW Unified Content Platform is a family of data capture and forms processing solutions that empowers postal service organizations, their customers and partners to collaborate successfully - anywhere, anytime. The eFLOW Unified Content Platform will enable postal services to collect, verify and use critical content and data that is entering their organizations in order to drive the services their customers expect.

And eFLOW provides a crucial mobile data capture link for sales, delivery, warehouse and other staff that are in the field. eFLOW provides them with wireless mobile access to critical information in the enterprise databases, as well as the capability to transmit information collected in the field.

Types of Applications                       

• Registered mail forms
• Certified mail / return receipt forms
• Lost mail/package forms
• Mail notification forms
• Customer receipts
• Invoices / purchase orders
• Customer satisfaction forms
• Address verification forms
• Funds and payment transactions

Mr. Gerard Rumo, IT Consultant
Swiss Postfinance, Switzerland

"We upgraded to TIS' Integra solution for economical professional and technical reasons. The system's ease of use, in addition to the advanced recognition technology combined with dynamic workflow and eForms, filled all the requirements of this current complex project as well as future projects on one platform."

Gunten Nast
Deutsche Post Germany

"The major advantage of TIS' solution, I see in the fact that it's a real open system, you can get the best engines from all over the world, you can get them voting against each other, and you are really sure that when there is a result, it is the right one."

Ing. Iva Steinerov, Automation and IT Director
Czech Post, Czech Republic

“After we installed the new system with TIS’ platform solution, the productivity of our operators increased dramatically. The successful recognition rate of mainly hand printed payment orders increased remarkably as well.
 “Furthermore, the TIS technology helped us meet the requirements of the new Mail Service Law, which obligates the Czech Post to recognize not only the numeric but also alphanumeric data, such as the payer address and the note for the receiver. Although the number of characters to be recognized increased by more than 100%, the processing time decreased."

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